Last Updated: December 23, 2019
“Personal data” is information relating to an identified or identifiable natural person.
Categories of Personal Data Processed by Garmin
Personal data that is processed when you create a Garmin account:
When you create a Garmin account, we ask you to provide your email address and name. You can choose to provide only your first name or a nickname instead of your full name if you wish.
Purposes and Legal Grounds:
(a) Garmin processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is based on Garmin’s legitimate interest in protecting the security of your account.
(c) If you provide your opt-in consent to receiving marketing information from Garmin, Garmin will also process your email address for the purpose of sending you marketing information about Garmin products and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your Garmin account or through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Garmin are based on the preferences you provide in your Garmin account, the locale indicated by your IP address, the types of Garmin devices you have added to your Garmin account, and any subscriptions included in your Garmin account. The legal ground for processing this data for this purpose is Garmin’s legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.
(d) Garmin also processes your email address to associate it with your Garmin account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.
Personal data that is processed when you communicate with Garmin:
When you interact with our customer support representatives via email, telephone, online or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the Garmin products you own, such as their serial numbers and date of purchase. We also may create event logs that are useful in diagnosing product or app performance-related issues, and capture information relating to the support or service issue. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your Garmin account, if appropriate, to help troubleshoot and resolve your issue.
Purpose and Legal Ground:
We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is Garmin’s legitimate interests in providing quality product support. The legal ground for signing in to your Garmin account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw at any time.
Personal data that is processed when you participate in the ActiveCaptain Community through the website or mobile app:
When you add reviews or comments to markers, we process your captain name to identify the author of the review or comment. The legal ground for processing this information for this purpose is your consent. You may revoke your consent at any time by deleting the review or comment or by deleting your Garmin account. When you are awarded points for contributions, we process your email address to add the points to your Garmin account. We also process your captain name to display the number of points you have accrued.
Purpose and Legal Ground:
The legal grounds for processing this information for these purposes is Garmin’s legitimate interest in providing rewards to users for contributing and actively participating in the ActiveCaptain Community.
Personal data that is processed when you participate in the Quickdraw Community through the website or mobile app:
When you upload survey data to the Quickdraw Community, we process the location data from that survey data to add the data to the Quickdraw Contours available in the Quickdraw Community. Additionally, when you search for contours within a certain area, we process the location you enter to find contours within the specified area.
Purpose and Legal Ground:
The legal ground for processing this information for these purposes is performance of a contract.
Personal data that is processed when you purchase, register, or update charts or devices:
When you purchase, register, or update charts or devices, we process authentication credentials and device information, such as device identifiers.
Purpose and Legal Ground:
(a) When you register a purchased retail map card or purchase charts via a mobile app store, we process authentication credentials and device information to activate the product that you have purchased and allow download of the content. The legal ground for processing this information for this purpose is performance of a contract.
(b) When you register your chartplotter, built-in maps, or accessory device(s) either automatically or manually, we process your authentication credentials and device identifier(s) to register the products to your account. The legal ground for processing this information for this purpose is Garmin’s legitimate interests in providing quality customer support and warranty service.
Personal data that is processed when you claim your business via the ActiveCaptain Business Program:
When you claim your business via the ActiveCaptain Business Program, we ask you to provide your ActiveCaptain account information and your name.
Purpose and Legal Ground:
Garmin processes your ActiveCaptain account information and name for the purposes of associating the business and its associate Points of Interest (POI) within the ActiveCaptain Community to your account. The legal ground for this processing is performance of a contract.
Personal data that is processed when you are an emergency contact on someone's Garmin account:
If a Garmin user adds you as an emergency contact to their Garmin account, they provide us your phone number or email address.
Purpose and Legal Ground:
We use this information to notify you of an incident involving the Garmin user. The legal ground for processing this information for these purposes is our legitimate interest in enabling our users to notify their emergency contacts if they are involved in an incident and need assistance.
Categories of Recipients of Personal Data
Your emergency contacts:
If you provide emergency contacts to Garmin to be used in the event that an accident is detected or reported and you are involved in an incident that is detected by your Garmin device, we will send a notification with information about the incident, such as location, to your chosen emergency contacts via SMS or email.
We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, legal process, or other legal obligation; (c) to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.
Transfers of Personal Data
Garmin is a global business. To offer our products, apps and services, we may need to transfer your personal data to other Garmin companies in other countries. View Garmin-owned companies. When you create a Garmin account, add personal data in your account profile, or upload data to your Garmin account, your personal data will be collected and stored on Garmin International Inc.’s servers in the U.S. Personal data regarding individuals who reside in a country in the European Economic Area ("EEA"), the United Kingdom ("U.K.") or Switzerland is controlled by Garmin Würzburg GmbH and processed on its behalf by Garmin International, Inc., Garmin Services, Inc., and Garmin AT, Inc.
Garmin International, Inc., Garmin Services, Inc., and Garmin AT, Inc. comply with the EU-U.S. and Swiss-U.S. Privacy Shield principles regarding the collection, use, sharing and retention of personal information from the EEA, U.K. and Switzerland, as described in our EU-U.S. Privacy Shield certification and Swiss-U.S. Privacy Shield certification. Learn more about Privacy Shield.
Garmin International, Inc., Garmin Services, Inc., and Garmin AT, Inc. are subject to the oversight of the U.S. Federal Trade Commission and remain responsible for personal data transferred to third parties that process it on our behalf. If you have a complaint about our Privacy Shield compliance, please contact us at [email protected]. You can also refer a complaint to our chosen independent dispute resolution body, JAMS, and in certain circumstances, invoke the Privacy Shield arbitration process.
All Garmin companies are required to follow the privacy practices set forth in this Privacy Statement.
Retention of Personal Data
We will retain your personal data as long as your Garmin account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.
Data Controller and Data Protection Officer
If you reside in a country in the EEA, U.K. or Switzerland, then your personal data collected by Garmin is controlled by Garmin Würzburg GmbH, which is located at Beethovenstraße 1a+b, 97080 Würzburg, Germany. The company's EU Data Protection Officer is located at the same address and can be reached by email at [email protected]
If you reside outside of the EEA, U.K. and Switzerland, then the personal data collected by Garmin is controlled by Garmin International, Inc., 1200 E. 151st St., Olathe, Kansas 66062, which you can contact by email at [email protected].
Residents of the U.S.:
If you reside in the U.S., as a parent or legal guardian, you have the right under the Children’s Online Privacy Protection (COPPA) Rule to review or delete the information Garmin collects from your child. You may also refuse to permit further collection or use of the information. To do so, please contact us by calling us at 913-397-0872 or emailing at [email protected].
Further Information If you have any specific questions, please contact us at: Garmin Privacy Office Garmin Ltd. 1200 E. 151st St. Olathe, KS 66062-3426 Email: [email protected] Phone: (913) 397-8200
Notice for California Residents of Privacy Practices and Rights
If you are a California resident, California law may provide you with additional rights regarding your personal data. To learn more about your California privacy rights, visit the CCPA Privacy Notice.
Residents of the EU or U.K.:
If you reside in the European Union or U.K., you have the right, subject to the conditions set out in the General Data Protection Regulation (GDPR) or U.K. Data Protection Act 2018, to request from Garmin access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. For more information about these rights, please visit the European Commission’s “My Rights” page relating to GDPR, which can be displayed in a number of languages. If you reside outside of the European Union and U.K., you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your Garmin account, visit Account Management Center.
If you live in the European Union or U.K. and you wish to exercise your right to restriction of processing or your right to object to processing, contact the company's EU Data Protection Officer at Garmin Würzburg GmbH at Beethovenstraße 1a+b, 97080 Würzburg, Germany or by email at [email protected]. If you do not live in the European Union or U.K. but you believe you have a right to restriction of processing or a right to object to processing under your local laws, please contact Garmin International, Inc. at [email protected].
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