All Garmin avionics products are warranted to be free from defects in materials or workmanship for the earlier of: 3 years or 1,200 flight hours from the date of airworthiness for G5000 flight deck retrofits; 2 years or 800 flight hours from the date of purchase for new TSO remote-mount and TSO panel-mount products; 1 year or 400 flight hours from the date of purchase for new Non-TSO remote-mount* and Non-TSO panel-mount*, portable products and any purchased newly-overhauled products; 6 months or 200 flight hours for factory repaired or newly-overhauled products exchanged through a Garmin Authorized Service Center. Within the applicable period, Garmin will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; or (v) damage to a product that has been modified or altered without the written permission of Garmin. In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL GARMIN BE LIABLE IN A CLAIM FOR BREACH OF WARRANTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Garmin retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the product or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
Products in New OEM Aircraft: For Garmin avionics products incorporated into new aircraft purchased from the original equipment manufacturer (OEM) of such aircraft, please contact the OEM for warranty coverage and warranty service information.
Online Auction Purchases: Products purchased through online auctions are not eligible for warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction.
International Purchases: A separate warranty may be provided by international distributors for devices purchased outside the U.S., depending on the country. If applicable, this warranty is provided by the local in-country distributor and this distributor provides local service for your device. Distributor warranties are only valid in the area of intended distribution. Devices purchased in the U.S. or Canada must be returned to the Garmin service center in the U.K., the U.S., Canada or Taiwan for service.
*All new G3X units, including Non-TSO remote-mount or Non-TSO panel-mount, are warranted to be free from defects in materials or workmanship for the earlier of: 2 years or 800 flight hours from the date of purchase.
Aviation panel mount or aviation remote mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your preferred authorized Garmin Aviation Service Center.
For portables and experimental customers, please contact Product Support to initiate the RMA process.