23 years running: Garmin still No. 1 in avionics support
Garmin once again claims top spot in the flight deck avionics category of Aviation International News’ Product Support Survey
Confidence is everything in aviation, and for more than two decades, pilots and operators have trusted Garmin more than any other company. In 2026, Garmin once again topped Aviation International News’ (AIN) Product Support Survey, earning the highest position in most survey categories and a 23rd consecutive No. 1 ranking in flight deck avionics.
Here are the categories Garmin support teams were judged on:
- Overall reliability (9.25 rating)
- Parts availability (8.89)
- AOG response (8.73)
- Technical representatives (8.71)
- Cost-per-hour programs (8.67)
- Cost of parts (7.73)
Why this honor matters
The annual survey hands down rankings based on feedback from pilots and aviation professionals who rely on Garmin products every day. This means unbiased parties rate companies based on their own personal experiences in the cockpit of their business jets, pressurized turboprop airplanes and turbine-powered helicopters.
The Garmin aviation team has long prided itself on delivering the best service to its customers, and it consistently shows in AIN’s survey.
“I want to congratulate our entire team on this incredible accomplishment. It couldn’t have been done without everyone pulling in the same direction to do what we do best — providing exceptional support to our customers,” said Phil Straub, Garmin Executive Vice President and Managing Director, Aviation.
What is the Garmin Aviation Training Academy?
The Garmin Aviation Training Academy continues to see enhancements to offer dealers and service centers a robust library of maintenance training videos and modules. Garmin also has a database management support team and video chat capabilities for customers. Learn more about the aviation resources Garmin makes available for customers.
Click here to read AIN’s full survey report. Contact our award-winning support team here.
