Your Privacy Matters to Garmin
Our goal is to make sure you know how we collect, use, share and store your personal data when you use the flyGarmin website, the Garmin Pilot app and Connext satellite services.
What data does Garmin collect?
We ask for personal data — such as your name, email address, location and other information — so you can sign in to your accounts, receive personalised support, receive important safety information about your devices and get the most out of our products.
When You Make an Account
Garmin stores information such as your name, email address and password so you can sign in, and it helps us verify your account if you call customer support.
When You Add an Aircraft to Your flyGarmin Profile
We ask for information about your aircraft’s make, model, serial number, Garmin avionics products and other details so we can give you a great organisational tool for your aircraft and to help with maintenance.
When You Use the Garmin Pilot App
When you use Garmin Pilot to create flight plans and file them with aviation authorities, we process your name and address, aircraft details, date and time of the flight, and associated flight details so you can, in fact, file those flight plans.
When You Use the Position Reporting Feature
When you use Garmin avionics products with the position reporting feature, we process your aircraft’s tail number, latitude, longitude, estimated time en route, and associated flight details. If you use a Garmin avionics wearable, this data is uploaded to your Garmin Connect account. We use this information to help you keep track of important flight details and so you can share your aircraft’s position with others during your flights.
When You Use the Pilot Logbook Feature
When you use the pilot logbook feature on flyGarmin or in the Garmin Pilot app, we process information about your flights, such as the takeoff and landing airports, dates and times, and other notes, so you have a tool to maintain your required records in your pilot logs.
When You Buy Products, Aviation Databases or Subscriptions
When you buy products, aviation databases or subscriptions from Garmin or the Garmin Pilot app, we ask for information such as your name, address and phone number so we can process and fulfill your order.
When You Use Connext Satellite Services
When you use Connext phone and text messaging, we process the to-and-from phone numbers and time and date for incoming and outgoing calls and text messages, as well as phone call duration for billing purposes.
When You Contact Garmin
We know you want to stay off the grid, but we may collect things such as your contact and device information during support calls to ensure that you get the help you need.
Why does Garmin ask for your personal data?
From providing product support to offering you our best service, any information we ask you for is used to improve your experience with Garmin.
To Keep You Informed
To Improve Our Sites
When you visit our sites, we collect information — such as your IP address, location, times that you visit and more — to let us know how people navigate our site and how we can improve it.
To Give You Information You Might Actually Find Interesting
We use things such as cookies, pixel tags and similar tools to help us provide better, more relevant content on our sites.
We also use these tools to see how effective our ads are and to identify any problems that we need to fix. All in all, we just want to give you a website worth browsing.
Does Garmin sell your personal data?
No! We don’t sell your personal data to anyone. And we only share your personal data with others in specific situations.
Data Shared Within Garmin
Data Shared with Service Providers
We share personal data with third parties who provide services — such as fulfilling orders and sending emails to customers — for us.
Data Shared for Legal Reasons
Garmin will share your personal data when required to by law enforcement and in other legal matters.
How can you share your personal data?
Your personal data belongs to you, and you control what you share and whom you share it with.
When you use Garmin Pilot to create and file flight plans, your flight plans and associated information are submitted to the applicable aviation authorities.
Using Connext, you can invite people to track the position of your flight via a web-based provider such as FlightAware.com.
We post contests and sweepstakes so you can win stuff. If you enter a contest or sweepstakes, we need to use the information you give us to make sure you get that stuff if you win.