Your Privacy Matters to Garmin
Our goal is to make sure you know how we collect, use, share, and store your personal data when you use Garmin navigation mobile apps, including Garmin HUD apps, NAVIGON apps, NAVIGON Select Telekom Edition apps, Garmin StreetPilot apps, the Garmin Sony Xperia Edition app, Vault and Live View services, the Garmin Smartphone Link app, and the Garmin Drive app. NAVIGON is a Garmin brand but is no longer supported.
What data does Garmin collect?
When you use Garmin mobile navigation apps, we ask for personal data — such as your contact information, location, device information, and email address — so you can receive personalized support, get important information about your devices, and get the most out of our products.
When You Make a Garmin Account
Garmin stores information such as your name, email address, and password so you can sign in, and it helps us verify your account if you call customer support.
When You Contact Garmin
We know you want to stay off the grid, but we may collect things such as your contact and device information during support calls to ensure that you get the help you need.
When You Use Live Location-based or Voice-based Services
We need to collect your device information and location to provide quality live services. Can you imagine getting an accurate weather forecast or up-to-date traffic data without a location? That would be tough!
We collect the information above plus your request and other relevant information we may need to give you the proper response to your voice command or request.
We also process your app store account email address to be sure that we’re providing the services you’ve subscribed to or purchased.
When You Use Telekom Select Edition Apps
We collect device information when you use or make purchases within Telekom Select Edition apps to make sure you are a subscriber to the service and to help complete your orders.
When You Store or Access Dash Cam Video Online
When you use features such as Vault or Live View, we collect or stream video, audio, location, speed and other relevant data. That way, you can view, edit and share recorded footage, or watch your live footage. We only store footage that you manually save or that is saved automatically via incident detection.
Why does Garmin ask for your personal data?
From providing product support to giving you the latest software, any information we ask you for is used to improve your experience.
To Keep You Informed
To Improve Our Sites and Apps
When you visit our sites or use our apps, we collect information — such as your IP address, location, times that you visit, and more — to let us know how people navigate our sites and apps and how we can improve them.
To Give You Information You Might Actually Find Interesting
We use things such as analytics tools to help us improve the quality and functionality of our apps.
We also use these tools to see how effective our ads are and to identify any problems that we need to fix. All in all, we just want to give you applications worth using.
Does Garmin sell your personal data?
No! We don’t sell your personal data to anyone. And we only share your personal data with others in specific situations.
With Service Providers
We share personal data with third parties who provide services — such as fulfilling orders or delivering live data — so you can take advantage of the features they make possible.
Garmin will share your personal data when you ask us to or when required to by law enforcement and in other legal matters.
Data That Doesn’t Identify You
We sometimes share or sell aggregated, de-identified data with or to strategic partners and other third parties.