At the 2017 Embraer Suppliers Conference, recently held at Embraer’s facility in São José dos Campos, Brazil, we were honored with two Supplier of the Year awards in the categories for Technical Support to Operators and Electric & Electronics Systems. These awards join seven Supplier of the Year awards previously presented to Garmin in various categories related to the support of the G1000 Prodigy and G3000 Prodigy Touch integrated flight decks in the Phenom 100 and Phenom 300 respectively.
“It’s an honor to again be recognized by Embraer for our continued commitment to design, manufacture, sell and support industry-leading avionics,” said Carl Wolf, Garmin vice president of aviation sales and marketing. “Given the hundreds of suppliers to Embraer, and the four Embraer business units of Executive Aviation, Defense and Security, Commercial Aviation and Service and Support – to win two of the nine Supplier of the Year awards is incredibly humbling.”
As part of the 2017 Embraer Supplier Awards ceremony, we were recognized as Supplier of the Year in the Technical Support to Operators category. This award acknowledges the technical expertise and product-level support provided to Embraer and its customer base for the G1000 and G3000 integrated flight decks. We were recognized within this category for our performance excellence within parts availability, technical manuals and representatives, AOG response timeliness, as well as superior product reliability.
We also earned top honors as Supplier of the Year in the Electric & Electronics Systems category, which emphasizes design innovation and overall system architecture, as well as quality and on-time reliability of the supply chain. This award further highlights achievements in designing and manufacturing state-of-the-art flight deck systems while being sensitive to market preference and demand.
These awards join several Embraer Supplier of the Year awards previously earned in the following categories:
- 2016: Electro – Mechanical Systems
- 2015: Electro – Mechanical Systems
- 2015: Material Support to Operations
- 2014: Material Support – Aftermarket
- 2011: Electro – Electrical Systems
- 2011: Technical Support to Operators
- 2010: Electro – Electrical Systems
Supplier of the Year recipients undergo stringent evaluation and are recognized as having shown outstanding performance, continuous improvement and increased customer satisfaction among all other suppliers in their respective categories. Only nine award categories were presented for Embraer’s entire aircraft portfolio, including Executive Aviation, Defense and Security, and Commercial Aircraft. Suppliers are considered among several attributes, including innovation, delivery, quality, reliability, flexibility and customer support.
This honor is among the many industry accolades we have received as of late. For the 14th straight year, we were awarded top honors in 2017 for product support from Aviation International News, and named the 2018 top avionics manufacturer with the best rated product support for the 14th year in a row from Professional Pilot.