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Shipping and Delivery

Online Orders

Our online store accepts Visa or MasterCard, credit or debit cards. Only 1 payment method will be accepted per order.

When you place your order, we will place a pending authorisation charge on your credit card. No monies will be charged to your card until we ship your goods to you.

To check the status of your online order:

  1. Sign in to your account.
  2. Click on mySupport > Orders.

Where We Ship

Currently, we ship online purchases only to addresses on the UK mainland and the Scottish Highlands and Islands. We do not ship online orders to any British Overseas Territories or Crown Dependencies.

Online orders must be shipped to a physical street address and cannot be shipped to a PO Box or to a BFPO address.

If you wish to purchase a Garmin device from an area we do not ship to, please use our Dealer Locator to find an authorised Garmin dealer in your area. Alternatively please contact our Customer Care department with your location and they will be able to offer advice on where you can purchase Garmin products. You can contact Customer Care via one of the methods below:

Freephone from UK landline: 0808 238 0000
Alternative UK landline: 0370 850 1242
From outside of the UK: +44 370 850 1242
By email: Click to contact Customer Care

Shipping Options

The current options for shipping in the UK are:

Royal Mail (untracked) (2–5 Business Days) £2.49
UPS Regular (signed for) (1–3 Business Days) £4.99

Orders of £100 or over can only be shipped via the UPS Regular service so that they are signed for, due to the high value.

The above quoted shipping times are in addition to the 1-3 days order processing time.