Since this is a tech company, we get to use a lot of current technology to build our infrastructure and do our jobs. Garmin is very Linux- and Mac-friendly.
— Kendric, web software developer
Q: How big is your IT Department?
A: We have more than 200 associates. There is 1 internal “Help Desk” that answers questions from everyone within the company. Eight people work at the “Help Desk.”
Q: Do you have to have a bachelor’s degree to work in Garmin’s IT Dept?
A: Yes, for almost all positions within IT.
Q: What are some of the websites the IT department creates and supports?
A: Garmin.com, Garmin Connect, myGarmin, buyGarmin, Garmin’s Intranet and other tools that are used by dealers/distributers.
Q: What type of servers does Garmin have?
A: Linux, Unix, Windows and Novell.
Q: What technologies does the Web development team use?
A: Java, JSF, Struts, Hibernate, Spring and EJB.
Q: What databases do you use at Garmin?
A: Oracle and MySQL.
Q: What is the difference between an IT programmer and an engineering programmer?
A: IT programmers work on systems that are used by internal employees at Garmin as well as our website. They work collaboratively with the User Experience (UX) and web teams in Communications. Whereas, our engineering software teams write code for our consumer products.
Q: I’m interested in a technical support specialist position. What certifications do I need to have?
A: We do not require certifications; however, the most common certifications include: A+, Network +, Microsoft certified, hardware certifications-desktop, laptop and printer.
Q: I’m interested in a technical support specialist position. Do I have to have a college degree?
A: A degree is not required; however, you must have at least 4 years of technical support experience if you do not have a degree.
Q: I’m interested in a technical support specialist position. What operating systems must I be familiar with?
A: You must have knowledge of OS Windows 7, Windows XP, LINUX and Mac® OSX or higher.
Q: Aside from working the 15 service desk areas, what else does a technical support specialist do?
A: All tech support specialists have on-call duties. Each IT technician is required to work 3 months on-call, after hour.
Q: Do your technical support specialists support any audio visual conference rooms?
A: Yes, these associates set up conference rooms, projectors, audio visual equipment, speakers, recording devices and microphones, as needed.
More questions? See our list of general FAQs