Non-Aviation Limited Warranty
All Garmin products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin International, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.
Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
Procedure for Claims Under Non-Aviation Limited Warranties
To obtain warranty service, an original or copy of the sales receipt from the original retailer may be required. Online auction confirmations are not accepted for warranty verification, and Garmin will not replace missing components from any package purchased through an online auction. Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software.
Please complete these two easy steps:
1. Contact Garmin Product Support to receive an RMA number
Call or e-mail a Garmin Product Support to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address, a daytime phone number and an email address.
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone (freephone from UK landline): 0808 238 0000
Phone (within UK): 0370 850 1242
Phone (outside UK): +44 370 850 1242
E-mail: Tech Support
2. Ship the unit, along with the RMA number, to Garmin
Once you have received your RMA number, ship the unit using registered post or similar (your Garmin product is your responsibility until we receive it), writing the RMA number on the outside of the packaging and in the covering letter, to the following address:
Garmin Europe Ltd
PO Box 392