Limited warranties

 

 

Non-Aviation Limited Warranty

All Garmin products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin International, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.

Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

 

Aviation Limited Warranty

All Garmin avionics products are warranted to be free from defects in materials or workmanship for: two years from the date of purchase for new Panel-Mount equipment; one year from the date of purchase for newly-overhauled equipment and portables; six months for newly-overhauled equipment exchanged through a Garmin Authorized Service Center; and 90 days for newly-overhauled equipment exchanged at Garmin in lieu of repair. Within the applicable period, Garmin will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

 

Procedure for Claims Under Non-Aviation and Aviation Limited Warranties

To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Online auction confirmations are not accepted for warranty verification, and Garmin will not replace missing components from any package purchased through an online auction. Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software.

 

Please complete these two easy steps:

 

Step 1: Contact Garmin Technical Support to receive an RMA number.

If your unit develops a fault, you can view our online support pages to see if there is a solution for your issue, if one cannot be found then you can then submit an Email to us and we will generate an RMA (Return Material Authorization) number allowing you to return your unit to us.

 

Step 2: Ship the unit, along with the RMA number, to Garmin.

Once you have received the RMA number securely package the unit and ship it to the address that you will be given by the Product Support Associate. Garmin is not liable for any cost incurred from shipping the unit to us; we also suggest sending it recorded delivery so it can be tracked. Garmin cannot be held responsible for your unit until it has been delivered and signed for at our facility, proof of postage is not classed as proof of delivery.

Garmin shall pay for return shipment to the address given at the point of contacting our Product Support Department.

Make sure to include the following:

Warranty repair (Purchased within the last 12 months):

  • Unit securely packaged to avoid damage

  • Covering letter quoting RMA number and contact details with a brief explanation of the fault

  • Proof of warranty if the date of purchase is less than 12 months

Out of Warranty repair (Purchased more than 12 months ago):

  • Unit securely packaged to avoid damage

  • Covering letter quoting RMA number and contact details with a brief explanation of the fault

  • Payment form and payment method for out of warranty repair, this will be given to you via fax, email or post by the Product Support Associate