We have identified a potential safety issue involving the quatix watch. Given our longstanding commitment to safety and customer satisfaction, we are voluntarily recalling all quatix watches. The issue involves the battery being too close to the watch housing in some watches, which, when combined with salt water or heavy perspiration, can cause a small burn on the skin under the watch. We have received 1 report of this occurring.
The following serial number ranges are subject to this recall and should be returned for a free replacement. You can find the serial number on the rear casing of the watch.
You will need a return merchandise authorization (RMA) for a free replacement watch. Please send an email to firstname.lastname@example.org and include the following information: